Privacy and Terms
Privacy Policy
This Privacy Policy describes the privacy practices of Steel Health and Hormones Centre and its subsidiaries and affiliates (collectively, “Steel Health and Hormones Centre,” “SHHC LLC,” “we,” “us,” or “our”) in connection with the https://steelhealthandhormonescentre.com website and any other website that we own or control and that posts or links to this Privacy Policy (collectively, the “Service”).
This Privacy Policy explains how we collect, use, and share personal information, as well as your rights and choices regarding that information.
Important Note Regarding Health Information
We do not use protected health information (PHI) collected through our medical services for advertising or marketing purposes. Any health-related information is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.
Personal Information We Collect
Information you provide to us
We may collect personal information you provide directly, including:
- Name, email address, phone number, and mailing address
- Account information (such as username and password)
- Registration details for services or events
- Feedback or communications submitted to us
- Payment and transaction information
- Marketing preferences
- Any other information you voluntarily provide
Form submissions
When you submit a form on our website, we may collect your contact information and any details you provide. This information is used to respond to your inquiry, provide services, and communicate with you regarding your interest in our offerings.
Information from social media
We may maintain social media pages (e.g., Instagram, YouTube, LinkedIn). Interactions on those platforms are governed by their respective privacy policies, but any information shared with us will be handled in accordance with this Privacy Policy.
Information from third parties
We may receive information from:
- Marketing partners
- Public databases
- Data providers
Marketing and Advertising
We do not sell your personal information.
Direct marketing
We may contact you via email, phone, or text message as permitted by law. You may opt out at any time.
Tracking technologies and pixels
We use tools such as:
- Meta Pixel (Facebook/Instagram)
- Google Analytics
- Google Ads tracking
These tools may collect:
- IP address
- Browser/device information
- Pages visited
- Time spent on pages
- Actions taken on our site
This information helps us:
- Measure advertising performance
- Improve user experience
- Deliver targeted advertisements
We do not use these technologies to collect or store sensitive health information.
Cookies and Automated Data Collection
We and our partners may automatically collect information about your device and usage, including:
- Browser type and device information
- IP address
- General location (city/state)
- Pages visited and time spent on the site
This data may be collected using cookies, web beacons, and similar technologies.
You can control cookie settings through your browser. Disabling cookies may affect site functionality.
How We Use Your Personal Information
We use your information to:
- Provide, operate, and improve our services
- Communicate with you (including updates, support, and marketing)
- Respond to inquiries and requests
- Personalize your experience
- Analyze performance and user behavior
- Comply with legal obligations
Research and de-identified data
We may create anonymized, aggregated, or de-identified data that cannot be used to identify you. This data may be used for research, analytics, business improvement, or demonstration purposes.
Consent to communication
By submitting your information through our website, you consent to being contacted by email, phone, or text message as permitted by law. You may opt out at any time.
How We Share Your Personal Information
We do not share your personal information with third parties without your consent, except in the following circumstances:
- Service providers: Vendors that help operate our business (hosting, analytics, email delivery, etc.)
- Affiliates: Related companies operating under this policy
- Partners: Advertising or marketing partners
- Professional advisors: Legal, accounting, and financial services
- Legal requirements: When required by law or to protect rights and safety
- Business transfers: In the event of a merger, acquisition, or sale
We may also use anonymized or aggregated data for internal and external business purposes.
Text Messaging (SMS) Communications
We may communicate with you via text message regarding services.
- Message frequency may vary
- Standard messaging rates may apply
No mobile information will be shared with third parties or affiliates for marketing purposes.
You may opt out at any time by replying STOP to any message.
Your Choices
Marketing communications
You may unsubscribe from marketing emails at any time using the link provided or by contacting us.
Cookies
You may disable cookies through your browser settings.
Advertising choices
You may opt out of interest-based advertising through:
Do Not Track
We currently do not respond to Do Not Track signals.
Data Access and Deletion
You may request to:
- Access your personal information
- Update your information
- Delete your information
To submit a request, contact:
contact@steelhealthandhormonescentre.com
We will respond within 30 days.
Other Sites and Services
Our Service may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Security Practices
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and email is not a secure method of communication.
Children
Our services are not directed to individuals under 13, and we do not knowingly collect their personal information.
Changes to this Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page and become effective upon posting.
Contact Us
Steel Health and Hormones Centre
100 Center Ice Drive
Delmont, PA 15626